jili aa Privacy Policy

§ 01 Introduction

jili aa ("we," "us," or "the Platform") is committed to protecting the privacy and personal data of all users of the jili aa online casino platform, accessible at jiliaa.xyz. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of jili aa's services.

This policy applies to all personal data processed by jili aa in connection with the registration and operation of player accounts, the provision of gaming services, the processing of financial transactions, and all other interactions between you and the jili aa platform.

By registering for a jili aa account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you must not use the jili aa platform.

§ 02 Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jili aa acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.

As Personal Information Controller, jili aa determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

Our designated Data Protection Officer (DPO) can be contacted for privacy-related inquiries at the contact details provided in Section 14 of this policy.

§ 03 Data We Collect

jili aa collects the following categories of personal data:

jili aa does not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or with your explicit consent. Where sensitive data is collected — for example, health information provided voluntarily in connection with a responsible gaming self-exclusion request — it is processed with the highest level of protection and used only for the stated purpose.

§ 04 How We Collect Data

jili aa collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the jili aa platform, including through cookies, web beacons, and server logs. See Section 8 for details on our cookie practices.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, and banking partners. All third-party data sources are contractually bound to handle data in compliance with applicable law.

jili aa does not purchase personal data from data brokers or any other commercial data sources.

§ 05 Legal Basis for Processing

jili aa processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — operating your account, processing transactions, and providing gaming services.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations (AMLA), PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing necessary for jili aa's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, for marketing communications or the processing of sensitive personal data. You may withdraw consent at any time without affecting the lawfulness of prior processing.

§ 06 How We Use Your Data

jili aa uses your personal data for the following purposes:

• Account Management: Creating, verifying, and maintaining your jili aa player account, including identity verification and KYC compliance.
• Service Delivery: Providing access to games, processing bets, crediting winnings, and delivering all features of the jili aa platform.
• Financial Processing: Processing deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card; maintaining accurate transaction records.
• Legal and Regulatory Compliance: Meeting obligations under the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and other applicable Philippine laws, including filing Suspicious Transaction Reports (STRs) with the AMLC where required.
• Fraud Prevention and Security: Detecting and preventing unauthorized access, fraudulent transactions, bonus abuse, and other prohibited activities.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion, deposit limit, and cooling-off requests.
• Customer Support: Responding to inquiries, resolving disputes, and maintaining records of support interactions.
• Marketing (with consent): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may opt out at any time.
• Platform Improvement: Analyzing usage patterns to improve game offerings, user experience, and platform performance.

§ 07 Sharing Your Data

jili aa does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, and banking partners receive the minimum data necessary to process your transactions. These partners are bound by their own privacy policies and applicable financial regulations.
• KYC and Compliance Providers: Identity verification and AML screening service providers process your identity documents and personal data under strict data processing agreements with jili aa.
• Game Software Providers: Game providers may receive anonymized or pseudonymized session data necessary to deliver game content. They do not receive your full identity or financial data.
• Regulatory Authorities: PAGCOR, the AMLC, the National Privacy Commission, and other Philippine government authorities may receive personal data where required by law, court order, or regulatory directive.
• Law Enforcement: Personal data may be disclosed to law enforcement agencies where required by law or where jili aa reasonably believes disclosure is necessary to prevent or investigate criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom jili aa shares personal data are required to process that data in accordance with applicable law and are prohibited from using it for any purpose other than the one for which it was shared.

§ 08 Cookies and Tracking Technologies

jili aa uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function — maintaining your login session, remembering your language preference, and enabling secure transactions. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how players use the platform — which pages are visited most, where errors occur — to help us improve performance. No personally identifiable information is collected by these cookies.
• Functional Cookies: Remember your preferences (e.g., preferred game category, display settings) to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate player behavior and improve the platform. Data collected is anonymized and not linked to individual accounts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the jili aa platform, though some personalization features may be affected.

§ 09 Data Security

jili aa implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• Encryption: All data in transit is protected by TLS 1.2 or higher. Sensitive data at rest — including financial records and identity documents — is encrypted using AES-256.
• Access Controls: Personal data is accessible only to jili aa staff and contractors who require it to perform their duties. Access is governed by role-based permissions and logged for audit purposes.
• Infrastructure Security: jili aa's servers are hosted in secure data centers with physical access controls, redundant power, and 24/7 monitoring.
• Penetration Testing: The platform undergoes regular security assessments and penetration testing by independent security professionals.
• Incident Response: jili aa maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission within the timeframes required by law.

While jili aa takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials as described in our Terms & Conditions.

§ 10 Data Retention

jili aa retains personal data for the following periods, after which data is securely deleted or irreversibly anonymized:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLA and tax regulations.
• KYC Documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted within thirty (30) days.
• Technical and Usage Data: Retained in anonymized or aggregated form for up to two (2) years for platform analytics purposes.

Where retention beyond these periods is required by law, court order, or regulatory directive, jili aa will retain the relevant data for the period required and delete it promptly thereafter.

§ 11 Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by jili aa:

• Right to Be Informed: The right to know what personal data jili aa collects, how it is used, and with whom it is shared — as described in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jili aa holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact jili aa's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.

§ 12 Children's Privacy

The jili aa platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. jili aa does not knowingly collect personal data from individuals under the age of 21.

If jili aa becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned to the source payment method after verification.

§ 13 Changes to This Privacy Policy

jili aa reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify you by:

• Displaying a prominent notice on the jili aa platform upon your next login.
• Sending an email notification to your registered email address.
• Updating the "Last Updated" date at the top of this page.

Your continued use of the jili aa platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. If you do not agree with the changes, you may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how jili aa protects your personal data.

§ 14 Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact jili aa's Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili aa platform — request the Data Protection team specifically.
• General Support: [email protected]

We aim to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within fifteen (15) business days. Complex requests may take longer; we will keep you informed of progress.

For responsible gaming concerns, please visit our Responsible Gaming page or contact our dedicated responsible gaming team via live chat.